Including students in computer search activities during student counselling sessions

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In these modern times, we use technology on a daily basis, and computers have become a standard tool or equipment in most institutional settings. They are used for everything from communicating with co-workers to registering data in certain systems to being an invaluable tool in seeking information. The latter can be important when dealing with clients and especially in specific support services. But how are computers actually used in these settings? Are there specific “good” ways of using computers while talking to other people? Let us try and have a look!

This blog post is based on my MA dissertation from 2019, where I examined the usage of computers in student counselling sessions from a Danish university. The dissertation has …

Pilot: “We’re running out of fuel” Air-Traffic-Control: “Okay”. A mini CA-based analysis of the final moments of Avianca flight 52

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On January 25th,1990 Avianca flight 52 flying from Medellín, Colombia to New York crashed around 30 km from John F. Kennedy airport, killing 73 of the 158 people aboard. The official Aircraft Accident Report subsequently concluded that the main causes of the accident were “the failure of the flight crew to adequately manage the airplane’s fuel load, and their failure to communicate an emergency fuel situation to air traffic control before fuel exhaustion occurred” (National Transportation Safety Board: v). Here, I offer a mini conversation analysis (CA) based analysis of some of the final Pilot-Air Traffic Control (ATC) interactions from Avianca flight 52. The audio was recorded on the Cockpit Voice Recorder aka the black box of …